FAQ

If you have a question that isn’t listed, please drop us and email.

Nope. There are plenty of great 5ks out there that test speed and performance. However, The Color Run is a non-competitive and untimed 5k filled with color that you can experience with friends and family. You’re free to run, jog, walk, or cartwheel along the course!

Glow Fest is a for-profit business that believes in giving back, so we donate a portion of our proceeds to our many charity partners. If you would like a charity to be considered, send us an email with their information.

We’re always interested in partnering with companies and individuals.

If you would like to set up as a Vendor, please check out our vendors page for details.

We welcome sponsors, and it’s a great way to get your company, brand, etc more publicity, and contribute to family events, if you would like to become a sponsor please give us a call or send an email.

Unfortunately, we DO NOT issue refunds. The logistics of setting up and planning the event make it impossible. Location and date are subject to change. We will make every effort to maintain the original date and location, however some locations may cancel or city regulations make a date or location impossible to use. Just make sure you are good to go before signing up. If for some reason you can’t make it to race day, you can switch your ticket to next years event!

For the safety of pets and all participants, please leave your fur baby at home. Service animals are allowed, but please bring required paperwork of proof.

We follow the weather forecast closely leading up to the event, If the weather isn’t clear enough for a safe lantern release, the event will be postponed to a later date. We will send out emails, tweets, and Facebook event page notifications if an event needs to be rescheduled.

There are no storage facilities available during the race. It is probably best to carry a small drawstring bag with you or leave your valuables in your Car.

This is dependent upon the venue, but likely yes, so please bring cash. All event information will be listed on the event locations page.

No, outside food or drinks are not permitted. We will have plenty of food vendors, and bottles of water can be purchased at our merchandise tent. If you have a specific dietary concern, please contact us.

Yes! The easiest way to earn free tickets is to send us details for venue locations willing to hold our events. Also share our events with your friends, and family.

Participants will receive a custom shirt and entrance to the event.

Call or email us. If you know the perfect venue to hold the event even better, send us their details and we will contact them. 

The Glow Fest 5k is not a timed event. Glow sports events may be timed.

All lost items are taken to our check in tent. If you’ve already left the venue, you can call or email for help finding any missing objects!

Yes! We staff security for all our events.